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Evaneos UK
FAQ
9
What is Evaneos?
Why choose Evaneos?
Where can I find reviews from previous Evaneos travellers?
What are Evaneos' guarantees?
How can I contact you?
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Evaneos Account UK
FAQ
7
What is my Evaneos Account for?
How can I connect to my Evaneos Account?
How can I reset my password?
Where can I modify my personal information?
How do I share my trip experience with Evaneos?
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Local Agencies UK
FAQ
7
How do I get in touch with one of your local agencies to organise my trip?
How quickly will my local agent respond to me?
What documents should my local agent send me?
What documents do I need to send to my local agent?
Who do I contact during my trip if I have an issue?
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Planning Your Trip UK
FAQ
18
How do I create a trip request?
How do I book my trip?
How will I communicate with the local agent?
How long will it take for the local agent to get back to me?
Can I create a multi-trip destination trip in one request?
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Payment UK
FAQ
8
How does the payment process work?
How do I pay by AMEX?
How do I get my payment link?
My payment won't go through, what should I do?
I made a bank transfer, how do I know if you have received it?
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After Travel UK
FAQ
5
Who should I send my complaint to?
How can I share my trip experience with Evaneos?
I cannot find my reimbursement, what should I do?
How can I get an invoice for my trip?
I want to create a new trip with the same agent. How do I do this?
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