What financial protection do I have?

Modified on: 2019-04-12

Book with Confidence. Evaneos SA is a Member of ABTA with membership number P7051. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.

(For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0500 or

Evaneos has a secure payment platform, available only to our agents and Evaneos, allowing local agencies to create and send you a secure payment link, with currency options of paying in GBP/EURO/USD/CAD; As a result of this, you will not have to pay an exchange rate fee and will pay the exact amount shown on the payment link. (Please note: Where as we cover currency exchange rate fees for you, we cannot control any bank charges that may incur depending on your bank with regards to international payments. Please contact your bank before payment if you are worried about this.)

Using this payment link, you can pay for your trip by VISA, MasterCard, or American Express. If you would like to pay by bank transfer, just let your agent know and they will send you the necessary details. Evaneos also has a financial agreement with Atradius to protect and insure all our travellers’ payments

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