Who do I contact if I experience any problems during my trip?

We certainly hope that there are no issues on your trip. However, if there is anything that you are unhappy with or If you experience any problems during your trip, we would urge you to contact your agent immediately. Your agent will be able to do everything in their power to rectify the issues directly.

As one of your guarantees by booking via Evaneos, our agents offer 24:7 on-site assistance. To find out what other guarantees you will have by booking through us, click here.

Our Customer Care Team are also there during our opening hours as back up support if needed.

Did you find this response helpful?